TOOLS
Where Systems and People Meet
Tools for building systems and technology that support people in doing their best work.
Two ways to look at the systems supporting people
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SEE
System Assumption Audit
What is this system assuming about the people inside it?
Uncover the assumptions built into a system and follow them through to the behavior and outcomes they may be helping create.
Run the System Assumption Audit → -
DECIDE
GRADE
What should the system do, and what should remain human?
Rethink a process from the ground up and decide what should remain human, what technology should do, what another person should do, and what shouldn’t happen at all.
Use GRADE →